Focus on Engagement. Here is my recent interview with Colin Wilson. Director of Key Business Advisors (KBA). Listen in as he  explains how his business managed to not only maintain but increase employee engagement during a disruptive 2020. Based on feedback from the STAR Workplace survey we conducted, the lessons learned are incredibly insightful. If you are wondering how to achieve the best results with your people and clients in the hybrid work environment of 2021 this interview will provide the answers. It’s very inspiring.